Pontiq

Privacy Policy

Version 5.0
Last Updated: 13 February 2026
Pontiq Pty Ltd (ACN 694 231 368)
Victoria, Australia

1. Introduction

Pontiq Pty Ltd (Pontiq, we, us, our) is committed to protecting personal information in accordance with:

This Privacy Policy explains how we collect, use, disclose and protect personal information.


2. What Personal Information We Collect

We may collect:

Identity Information

Contact Information

Professional & Skills Information

Technical Information

Support & Communications

We do not intentionally collect sensitive information (such as health, racial origin, political opinions, religious beliefs or biometric data) unless:


3. How We Collect Information

We collect information:

Where reasonable and practicable, we collect information directly from the individual.


4. Purpose of Collection

We collect and use personal information to:

If we do not collect required information, we may be unable to provide access to the Platform.


5. AI & Automated Processing

The Platform uses automated systems and AI technologies to generate skills insights and recommendations.

Important:

We implement measures to monitor system performance and mitigate bias where reasonably practicable.


6. Disclosure of Personal Information

We may disclose personal information to:

We do not sell personal information.


7. Cross-Border Disclosure

Some service providers may be located outside Australia.

Likely countries may include:

Where overseas disclosure occurs, we take reasonable steps to ensure recipients handle information in accordance with Australian Privacy Principles.


8. Data Security

We implement reasonable technical and organisational safeguards, including:

No system is completely secure; however, we take commercially reasonable steps to protect information.


9. Data Retention

We retain personal information only as long as necessary to:

Upon account termination:


10. Notifiable Data Breaches

If an eligible data breach occurs that is likely to result in serious harm, we will:

In accordance with the Privacy Act.


11. Access & Correction

Individuals may request:

Requests should be sent to info@pontiq.ai.

We will respond within 30 days unless extended by law.


12. Anonymity & Pseudonymity

Where lawful and practicable, individuals may interact with us anonymously.

However, use of the Platform generally requires identifiable information.


13. Direct Marketing

We may send communications relating to:

You may opt out at any time using unsubscribe links or by contacting us.

We do not engage in third-party data sales.


14. Complaints

Contact Us

If you believe we have breached the Privacy Act, please contact:

info@pontiq.ai

We will investigate and respond within 30 days.

If unresolved, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992


15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated date.

Back to Home